Effective Date: 15th November 2024
At Toycravings.com, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website. By using Toycravings.com, you agree to the terms of this policy.
1. Information We Collect
We may collect the following information from you to enhance your shopping experience:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Secure payment details (processed via trusted payment gateways).
- Account Information: Login credentials, purchase history, and wishlist preferences.
- Technical Information: IP address, browser type, operating system, and browsing behavior to improve site performance.
- Cookies: Data collected to personalize your experience, such as language preferences and cart contents.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send order confirmations, shipping updates, and promotional emails (only if you opt-in).
- Improve our website functionality and user experience.
- Ensure secure transactions and prevent fraud.
3. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties for the following purposes:
- Shipping Partners: To ensure your orders reach you promptly.
- Payment Processors: To securely process transactions.
- Compliance with Law: If required to do so by law or in response to a valid legal request.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers.
5. Cookies and Tracking Technologies
Toycravings.com uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand your preferences, remember items in your cart, and provide personalized product recommendations. You can manage or disable cookies through your browser settings, though this may limit certain features of our website.
6. Your Choices and Rights
- Access and Update Information: You can update your personal information by logging into your account.
- Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in the email.
- Request Data Deletion: Contact us at help@toycravings.com to request deletion of your account and data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their policies.
8. International Customers
By using Toycravings.com, customers outside India agree that their information will be processed and stored in India in compliance with local privacy laws.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: help@toycravings.com
Thank you for trusting Toycravings.com. We are committed to safeguarding your privacy while delivering the best shopping experience!