Welcome to the Toycravings.com FAQ page! Here, we’ve answered some of the most common questions about our products, services, and policies. If you have any other queries, feel free to reach out to us at help@toycravings.com.

1. What is Toycravings.com?

Toycravings.com is an Indian-based adult toy e-commerce website that offers high-quality products for international customers, primarily in the USA. We focus on providing discreet, secure, and exceptional shopping experiences.

2. Are my purchases discreetly packaged?

Yes! We prioritize your privacy. All orders are shipped in plain, unmarked packaging to ensure complete discretion.

3. How do I place an order?

Placing an order is easy:

1. Browse our product categories.
2. Add your desired items to the cart.
3. Proceed to checkout, fill in your shipping details, and make the payment.

4. What payment methods do you accept?

We accept secure online payments through major credit/debit cards and international payment gateways.

5. Do you ship internationally?

Yes, we ship to multiple countries, with a primary focus on the USA. Shipping charges and delivery times may vary based on your location.

6. How long does shipping take?

Delivery times depend on your location and the selected shipping method. International orders typically arrive within 7-14 business days.

7. What is your Return & Refund Policy?

We accept returns or exchanges only if the product is damaged or not working. You must initiate a return request within 7 days of receiving the product. For more details, please refer to our Return & Refund Policy.

8. How can I initiate a return?

To request a return:

1. Email us at help@toycravings.com with your order number and details of the issue.
2. Attach photos or videos of the damaged or non-functional product.
3. Our team will guide you through the return process.

9. Can I cancel my order?

Orders can only be canceled before they are shipped. Once shipped, cancellations are not possible. Contact us immediately at help@toycravings.com if you need assistance.

10. Is it safe to shop on Toycravings.com?

Absolutely! We use secure payment gateways and encrypt your data to ensure a safe and private shopping experience.

11. How can I contact customer support?

You can reach our customer support team via email at help@toycravings.com. We’re here to assist you with any concerns or questions.

12. Do you offer discounts or promotions?

Yes, we frequently offer exclusive discounts and promotions on our products. Keep an eye on our website or subscribe to our newsletter to stay updated!

If you still have questions, feel free to drop us an email. We’re always here to help!